All products are shipped discreetly in a brown box with absolutely no indication as to the contents.
Goods that are in stock are dispatched within 24 hours, Monday to Friday. If for any reason we are out of stock, we would expect to dispatch the goods in about 12 days but realistically this is much quicker. If there is a manufacturing delay with any products you will be notified by email as soon as we are aware.
*Cut off for next day delivery choices is 3pm, if we can we will dispatch up until 4pm.
We use Royal Mail and DPD courier for postage handlers.
Royal Mail UK & Worldwide Parcels:
Goods are sent on your choice of shipment unless the weight is over 2kg then goods are sent via DPD shipping rates apply. If you are not in when their parcel arrives DPD will keep the package at their local depot for 7 days enabling you to pick it up. After 7 days the parcel then returns to us.
If you are using this service please provide an email address and mobile number. DPD will contact you by text or email to notify you of a delivery time and date. If this is not convenient for you, you have the option to change it. DPD will attempt delivery 3 times - if they are still unsuccessful after this time the parcel is returned back to us. In some rare cases, DPD may not deliver the next day. But is 99% next day service.
BFPO (British Forces Post Office):
Goods are dispatched on Royal Mail Tracked.